CANADIAN CUSTOMER NOTICE

At Viva Naturals, we understand the importance of complying with Canadian regulations when importing health products and we want to deliver a Viva experience by making that as simple and easy as possible for you.

If you choose to buy a health product from outside Canada, you should know that:

Import Limits/Restrictions: You are allowed to import a single course of treatment of a health product or a 90-day supply (based on the directions for use), whichever is less, as long as the product does not contain a substance listed in Schedule F of the Food and Drug Regulations.

Personal Use: The health product must be for your personal use or the use of a person you are responsible for.

Packaging and Labeling: The health product must meet one of the following conditions:

Be in hospital- or pharmacy-dispensed packaging
Be in original retail packaging
Have the original label affixed to it, which clearly indicates what the health product is and what it contains

Some of our products at Viva Naturals contain Schedule F ingredients. This means that:

Import Restrictions: Importing these products without the proper authorization or prescription can lead to legal issues, including the seizure of the products by Canadian customs authorities.

Viva Naturals products that are not eligible for Canadian shipping:

If you have any specific questions or need further assistance regarding our products and their compliance with Canadian regulations, feel free to contact us at any time via email at customercare@vivanaturals.com or call us at 1-800-921-8482